Terms and conditions of use

These Terms and Conditions apply to the use of the SelvaBio website and the purchase of products from SelvaBio.com.

This website is owned and operated by SelvaBio Ltd, a company based in the United Kingdom.

By accessing this website, using our services or placing an order, you agree to these Terms and Conditions.

About SelvaBio

SelvaBio offers natural and organic food products, superfoods and ingredients, including cacao, maca, panela and other South American products.

Our products are sold as food products and natural ingredients. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. They should not replace medical advice, medication or a balanced diet.

Use of This Website

By using this website, you confirm that:

• You are at least 18 years old, or you have permission from a parent or legal guardian
• You have the legal right to use this website and place orders
• You will provide accurate and complete information when placing an order
• You will not use this website for unlawful, fraudulent or harmful purposes

We reserve the right to refuse service, cancel orders or restrict access to the website if we believe these Terms have been breached.

Product Information

We do our best to ensure that product descriptions, images, prices, ingredients, sizes and availability are accurate and up to date.

However, product packaging, labels, colours, appearance or presentation may vary slightly from the images shown on the website.

Customers are responsible for reading the full product information before placing an order.

If you have allergies, sensitivities or specific dietary requirements, please check the product label carefully before use and contact us if you need further information.

Vegan Products

All SelvaBio products are vegan. We do not use animal-derived ingredients in our product range.

Where a product carries third-party certification, such as organic or vegan certification, this will be shown where applicable.

Orders and Payment

By placing an order through the website, you agree that:

• You are responsible for checking the full product listing before purchase
• You are entering into a legally binding contract to purchase the products in your order
• You will provide accurate billing, delivery and contact information
• Payment must be completed before your order is processed

We offer a variety of payment methods. Payment options available at checkout may vary.

Prices

Product prices are displayed on the website.

We reserve the right to change prices at any time, correct pricing errors and update product availability without prior notice.

If a pricing error occurs after you place an order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

Delivery and Returns

Please refer to our separate Delivery & Returns policy for information about dispatch times, shipping, returns, replacements and refunds.

Right to Change Products or Services

We may, without prior notice:

• Change or remove products
• Change product prices
• Limit product quantities
• Stop offering certain products or services
• Update or suspend parts of the website

We are not liable if a product becomes unavailable or if we need to change the website or product range.

Promotions and Email Content

If you subscribe to our newsletter or provide consent to receive marketing communications, we may send you occasional emails about products, recipes, offers, updates and SelvaBio news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

User Accounts

If you create an account on our website, you are responsible for keeping your login details secure.

We may suspend or close an account if we believe it has been used fraudulently, unlawfully or in breach of these Terms.

Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, design elements and brand materials, belongs to SelvaBio Ltd or is used with permission.

You may not copy, reproduce, modify, distribute or use our content for commercial purposes without written permission.

SelvaBio is a registered trademark. All rights reserved.

Limitation of Liability

To the maximum extent permitted by law, SelvaBio Ltd will not be liable for indirect, incidental, special or consequential losses arising from the use of this website, the inability to use the website, or the purchase or use of our products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Indemnity

You agree to indemnify and hold SelvaBio Ltd harmless from any claim, loss, liability, damage or expense arising from your misuse of the website, breach of these Terms, or violation of applicable laws.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page.

Your continued use of the website after changes have been made means that you accept the updated Terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms, the website or purchases from SelvaBio will be subject to the jurisdiction of the courts of England and Wales.