1. General Information
This Privacy Policy regulates the processing of personal data provided by users through the website https://selvabio.com. We are committed to ensuring the confidentiality, security, and protection of your data in accordance with current international data protection regulations.
2. Data Collection
We collect only the information strictly necessary to manage your experience in our store. This includes:
- Registration and purchase data: First name, last name, shipping address, billing address, email address, and phone number.
- Payment data: Information processed securely by our encrypted payment gateways (we do not store your credit card details).
- Browsing data: IP address, cookies, and analytical data to optimize website performance.
3. Purpose of Data Processing
Your personal data will be used exclusively for the following purposes:
- To process, invoice, and ship orders for natural products and superfoods placed on the store.
- To address inquiries, support requests, and claims through our help center.
- To send commercial communications and newsletters, provided that the user has given explicit consent.
- To prevent fraud and improve the technical security of the website.
4. Data Retention and Security
Data will be retained for the period strictly necessary to fulfill the commercial purposes and applicable legal obligations. We implement technical and organizational security measures (such as the SSL protocol) to protect your data against unauthorized access, loss, or alteration.
5. Transfer to Third Parties
We do not sell, rent, or lease your personal data to third parties. Data will only be shared with essential providers involved in the supply and service chain, such as transport and logistics companies for merchandise delivery, and secure payment platforms.
6. User Rights
As the data subject, you have the right to access, rectify, limit, port, or request the deletion of your personal information at any time. To exercise these rights, you can contact our customer service team through the support channels available on the website.